The right of the consumer to terminate the contract for the provision of services is regulated by Article 32 of the Federal Law "On Protection of Consumer Rights"
- The consumer has the right to terminate the contract for the provision of services at any time by paying the contractor a part of the price in proportion to the part of the service provided before receiving a notice of termination of the specified contract and reimburse the contractor for the expenses incurred by him up to this point in order to fulfill the contract, if they are not included in the specified part of the price of the service ;
- The consumer, upon detection of deficiencies in the service provided, has the right, at his choice, to demand:
- gratuitous elimination of defects;
- corresponding price reduction;
- reimbursement of expenses incurred by him to eliminate deficiencies on his own or by third parties;
- The consumer has the right to make claims related to the shortcomings of the service provided, if they are discovered during the warranty period, and in its absence, within a reasonable time, within two years from the date of acceptance of the service provided;
- The Contractor is responsible for the shortcomings of the service, for which the warranty period is not established, if the consumer proves that they arose before he accepted it or for reasons that arose before that moment;